Shipping & Returns
Shipping
- Free shipping Australia wide for orders above $180.
- For international customers, please email us at afriendforever@mail.com for a quote.
- We use Australia Post to post all orders. In general, Melbourne deliveries arrive overnight and deliveries to nearby cities within 2-5 days from dispatch.
- Orders placed during weekdays will be processed and shipped within 1-2 business days (excludes public holidays). You will be supplied with a tracking number once your package has been shipped so you can track your goods to your front door.
- Due to COVID-19 pandemic, delivery times may vary.
Returns
- All purchases are final and cannot be returned for a refund / exchange / credit note, unless deemed faulty.
- We do not accept any returns on sale goods.
- Unfortunately, we do not refund the original shipping fee, nor do we cover the return shipping fee unless the product is faulty.
- We cannot accept responsibility for items returned that are lost in transit back to us. To avoid this, we recommend you using registered post or a trackable courier.
Payment
- We accept all major Credit Cards (eg. Visa, Mastercard), PayPal & AfterPay.